Legal
Privacy Policy
Last updated: June 2025
Golden Care is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact or consultation form. This may include your name, phone number, email address, and details about care needs. We also collect certain technical data automatically, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to: respond to your inquiries and consultation requests; communicate with you about our services; improve our website and services; send you relevant information about senior care (with your consent); and comply with legal obligations.
3. Information Sharing
Golden Care does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose information when required by law.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 3 years.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at info@golden-care.us.
8. California Privacy Rights (CCPA)
California residents have the right to know what personal information is collected about them, whether their personal information is sold or disclosed, opt out of the sale of personal information, request deletion of personal information, and not be discriminated against for exercising their privacy rights. To submit a CCPA request, contact us at info@golden-care.us.
9. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at info@golden-care.us or call (650) 664-CARE. You may also write to us at Golden Care, California.